CFOs must accelerate reporting and analysis to become more agile Adaptive Insights today released its global CFO Indicator report, which explores the pace of finance, its impact on agility, and what CFOs need to do to shorten their organisations’ time to decisions. Alarmingly, 77% of CFOs […]
Half of UK companies think AI will reshape their industry A CBI survey in association with IBM reveals that while many UK firms lead the way, the digital gap grows bigger Nearly half of firms believe the current wave of Artificial Intelligence will be transformational […]
IT firms risk losing customers by playing generic music on hold IT firms’ call handling standards have come into question as the result of a major new study into telephone practice. The research conducted by audio branding specialist PHMG, which audited 127 firms in the computer […]
