Information Technology

British workers welcome increased automation in the workplace

By Workfront
Information Technology
Published: 27 September 2017

3 in 4 British office workers think the rise in workplace automation will give them more time to do their primary job duties

A report released today by Workfront found that UK workers are largely optimistic about the impact automation will have in the workplace.

  • 84% agreed with the sentiment that “the use of automation in the workplace will let us think of work in new and innovative ways”
  • 82% expressed excitement at the chance “to learn new things as the workforce moves toward more automation.”
  • While the overwhelming view on automation was positive, around 2 in 5 (38%) feared that rising automation will place humans and robots in competition for the same jobs in the future.

The results are included in Workfront’s annual State of Enterprise Work report which aims to capture not only how work is being done and what challenges office workers see in the present, but also how they see current workplace trends playing out in the near future. The comprehensive report comes on the back of a survey of 2,000 office workers in the UK.

Other key findings from the report included:

  • Flexibility is on the rise. More and more companies are seeing the benefits of allowing their team members to work outside the office and outside standard business hours. Four in five office workers now have the ability to use flexitime. 63% also believe the traditional office hours will cease to exist in the future.
  • Emails are still a pain. The percentage of workers blaming excessive emails for getting in the way of their work rose from 52% last year to 61% this year with UK workers having an average of 134 unopened emails in their inboxes at any given time.
  • No thinking outside the box. 48% of UK workers find the term ‘think outside the box’ to be the most overused office buzzword. In a distant second was ‘Let’s cross that bridge when we come to it’ at 21%.
  • Ready to roll. Despite the many changes expected to arrive in the next 5 years, 77% of workers say they feel ‘prepared for the workplace of the future.’

To view the full report, visit