Human Resources

Workers who appreciate their colleagues deliver better results

By The O.C. Tanner Institute
Human Resources
Published: 19 January 2017

Workers who show an appreciation of their colleagues, known as ‘giving recognition’, deliver better results, according to a global study released by The O.C. Tanner Institute. The study also shows that workers who frequently ‘recognise’ their colleagues are far more motivated, healthy and innovative than those workers who ‘never/rarely’ give recognition.

The O.C. Tanner Institute surveyed 3,400 working professionals from countries around the world to better understand the culture of appreciation in the workplace and in particular, to explore how ‘giving recognition’ impacts the giver rather than the receiver. The sample included 406 professionals from the U.K.

Results show that employees who ‘always’ give recognition deliver 22 per cent better work results compared with employees who ‘never/rarely’ give recognition. These improved work results represent:

  • Better quality of work;
  • Greater instances of work going beyond expectation; and
  • The greater value of an employee’s work.

In addition, the findings reveal that UK workers who appreciate their colleagues on a regular basis are:

  • Highly motivated – 86 per cent of employees who noted that they ‘always’ give recognition are highly motivated to contribute to the success of their organisations. This contrasts starkly with the 46 per cent of employees who ‘never/rarely’ give recognition being highly motivated to contribute to the success of their organisations.
  • More holistically well – Nearly 1 in 4 employees who ‘always’ give recognition have excellent wellbeing. This decreases to under 1 in 10 when the employee ‘never/rarely’ gives recognition.
  • 48 per cent more innovative than those employees who ‘never/rarely’ give recognition.

Ian Feaver, Director of O.C. Tanner UK, comments, “This latest study proves that giving is just as important as receiving! The evidence clearly points to the importance of organisations nurturing a culture of recognition, not only for the recipients’ sake but also for the givers.”