Strategy

Professionals want more collaboration with senior management

By Citrix ShareFile
Strategy
Published: 15 May 2018

A more successful and productive workplace starts from the top research has found, with two-thirds of US professionals stating senior management involvement in their workplace leads to better collaboration.

The poll of 491 leaders representing organisations globally, commissioned by Citrix ShareFile in collaboration with Harvard Business Review Analytic Services, found 64% of respondents believe the most important factor in creating a collaborative workspace was senior management participation.

This was followed by senior management support (53%), access to data and feedback from other departments (42%), and state of the art communication and document sharing (37%).

The results highlight that many employees value the involvement of peers from all levels in helping to tackle overall business challenges, as well as individual projects and tasks.

Other results from the poll found:

  • Over a quarter (27%) said that their organisation was either somewhat or very ineffective with senior management support, with a further 18% saying it was neither effective or ineffective
  • 3 in 5 professionals believe their place of employment is no better than any of their rivals in terms of ability to collaborate
  • 67% believe a lack of departmental collaboration was the main barrier to success, followed by a risk-averse culture (35%)
  • A third (32%) believe that a fear of loss of management control and no clear vision from leadership also contributed to lack of successful collaboration

Speaking about the poll findings Mary Beth Munz, director of content marketing, from Citrix commented: “While collaboration is a fundamental part of business, respondents polled believe that one of the main problems in a productive workforce starts from lack of support and participation from senior management positions.”

To improve collaboration, respondents commented that they felt a ‘change in leadership style’ would help. Furthermore, stating that their organisation was ‘very command and control,’ while another added that their workplace needed “greater trust among colleagues in different business-support functions and trust from leadership in delegation and decentralized decision-making.”

Munz added: “There are two areas that management needs to consider: department wants and needs. It is critical for management provide direction in both the overall vision and individual projects, as well as being involved at the ground level to help remove barriers and strive to achieve those common objectives.

“Outside of that, there’s clear a micro-management issue and a lack of trust from above that some people feel. It’s simple: effective communication, being supportive, not directive, and giving people control of their work. As a result, these practices make for a happy and productive workforce and better results.”