CIO – The C Suite https://www.thecsuite.co.uk Business for the CEO, COO, CIO & CFO Thu, 14 May 2020 10:17:44 +0000 en-US hourly 1 https://wordpress.org/?v=5.7.21 177148869 The CISPE Data Protection Code of Conduct Compliant Providers https://www.thecsuite.co.uk/cio/big-data-cio/the-cispe-data-protection-code-of-conduct-compliant-providers/?utm_source=rss&utm_medium=rss&utm_campaign=the-cispe-data-protection-code-of-conduct-compliant-providers Mon, 23 Jul 2018 19:32:00 +0000 http://www.thecsuite.co.uk/?p=43 The Europe-wide Cloud Infrastructure Providers is a group of cloud computing members that represent thousands of European consumers. The Code of conduct of CISPE makes sure that customers are using the correct data requirements for the protection of their cloud service provider to ensure the security of their data as following European Union under the […]

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The Europe-wide Cloud Infrastructure Providers is a group of cloud computing members that represent thousands of European consumers. The Code of conduct of CISPE makes sure that customers are using the correct data requirements for the protection of their cloud service provider to ensure the security of their data as following European Union under the General data protection and regulation(GDPR).

The providers of cloud storage services who comply with the Code ought to allow customers a full choice in the European economic area to store and process their information. Cloud services providers will also pledge and swear that, except when necessary to provide the services. They will not access or read and use any information, including, in particular, for data mining purposes, profiling, or marketing purposes.
The Code of Conduct of CISPE offers a mechanism to allow the customers to determine whether cloud computing systems of their companies can be used in the processing of personal information, or whether they meet existing and future requirements Code of conducts makes it easier better to apply the current EU rules on GDPR data security. The GDPR’s goals to improve the constitutional rights of the citizen in the digital age are familiar to CISPE leaders.

Organisation

CISPE cloud service providers is a Belgian non-profit organisation. Its Board comprises of less than ten members who are chosen by the General Assembly members.
Composing rules: European Based companies should be the bulk of the Board; small and medium caps should be a significant part of the Board (€1 billion) and serve at least three separate EU countries (about the location of the global headquarters). The Board of Directors will have at all times a composition statute. Alban Schmutz is the first president of the Board.

The committee appoints the secretary-general. The committee also named the Code of Conduct Committee (CISPE CCTF) to establish and strengthen the CISPE Data Security Code of Conductivity, the very first director-general is Diego Mingorance.
Any participant working in one European state should have at least one IaaS System and agreed to announce at least another Service throughout the six-month term in compliance with the Code of ethics of CISPE.

The Data Protection Code of Conduct

In compliance with the GDPR, which entered into force on 25 May 2018, CISPE introduced a CISPE data privacy policy in support of the IAAS suppliers and their customers. In addition to the mandatory enforcement with GDPR, the coding guarantees that IaaS companies may also opt to have their details exclusively stored and handled in Europe, not recycle customer information by the manufacturer.

CISPs, as well as IaaS service providers, ought to announce compliance. The CISPE code of conduct was launched at the European Parliament in 2016, and the first thirty services were declared by the first CISPs as well as IaaS operators .on 2017, the thirty services were announced.

What it means for businesses

The Code aims to enhance customers’ trust among CISPs. For CISPs, it is a perfect way for them to show the best practices in the industry and could be used to increase customer bases. For consumers, though compliance with the Code will not assure enforcement by a CISP, it will reduce the possibility of illegal processing and minimise the list of potential CISPs.

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The Challenges Facing IT in Tech Centric Business Environment https://www.thecsuite.co.uk/cio/strategy-cio/the-challenges-facing-it-in-tech-centric-business-environment/?utm_source=rss&utm_medium=rss&utm_campaign=the-challenges-facing-it-in-tech-centric-business-environment Mon, 14 May 2018 09:34:00 +0000 https://www.thecsuite.co.uk/?p=462 IT has long since held an important role in most modern businesses, but it is not without its flaws. For those in a technology business environment there are a multitude of points to consider, both when implementing new IT technologies and in keeping abreast of existing business software. Cyber Security Last year a report showed […]

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IT has long since held an important role in most modern businesses, but it is not without its flaws. For those in a technology business environment there are a multitude of points to consider, both when implementing new IT technologies and in keeping abreast of existing business software.

Cyber Security

Last year a report showed that two-thirds of large scale UK businesses had experienced a cyber attack of some kind. This type of fraud is dangerous both for your customers and for the reputation of your company. Imagine, if you will, your database holds 100,000 client’s personal details. During a cyber attack each client’s personal details are vulnerable and can be stolen and used for nefarious deeds. Should your clients discover the leak was down to a lack of investment on your businesses part, the financial implications can be dire. A study from Oxford Economics and security firm CGI found that an average decline of 1.8% share price is the norm after such breaches.

It goes without saying then, that cyber security remains an area where funding cannot be scrimped upon.

Staff Training

IT is an evolving creature, but a software’s usefulness is very much determined by the understanding of the user. Basic IT training is a necessity for any employee, but as new software is developed and new skills are learned by your competitors it is vital that your existing staff keep up. Here in the UK a CIPD report suggests that personal development in the workplace is inadequate due to lack of investment. Whereas other areas of Europe invest more.

Investing in IT training will not only improve your staff knowledge, but by proxy, ensure that the IT systems in your business are competitive and right for you.

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Understanding the Role of the Chief Data Officer https://www.thecsuite.co.uk/cio/big-data-cio/understanding-the-role-of-the-chief-data-officer/?utm_source=rss&utm_medium=rss&utm_campaign=understanding-the-role-of-the-chief-data-officer Sat, 14 Apr 2018 10:15:00 +0000 https://www.thecsuite.co.uk/?p=488 As technology and digitalisation propels businesses forward at an alarming speed, new professional roles have had to be created to coordinate, analyse and reorganise a wealth of data. One of the most recent in the senior executive class is the Chief Data Officer (CDO). It’s an appointment with high responsibility that encompasses information protection, data […]

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As technology and digitalisation propels businesses forward at an alarming speed, new professional roles have had to be created to coordinate, analyse and reorganise a wealth of data. One of the most recent in the senior executive class is the Chief Data Officer (CDO). It’s an appointment with high responsibility that encompasses information protection, data life cycle management and data quality. But perhaps the most significant part of the role is data asset exploitation in order to increase the profit and value of a business.

A Promising Career

Almost 76% of companies in the UK expect to undertake a Big Data project in 2017. By the end of the decade, the overall value of Big Data exploits will benefit the UK economy by an estimated £322 billion, which contributes 2.7% towards the national GDP. As more companies realise the immense financial benefits of digitalisation, the CDO will be much in demand. The UK financial sector has become a market leader with 35% of insurance companies already appointing CDOs compared to 27% in the banking industry. Up to 48% of CDOs in the UK have transferred from sales or customer service careers, while just 29% actually have a background in technology.

Effective Analysts

The number of CDOs in the UK has quadrupled since 2012 and should be installed in an estimated 50% of all companies by 2017. To emphasise the importance of the role, the UK Government appointed its first CDO in March 2015. With direct accountability to the CEO, CDOs will be at the centre of many strategies including policy management, compliance, risk and analytics. As digitalisation takes hold, the CDO will be seen as the link between data strategy, metrics and profit.

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The Cost of DNS Attacks Has Risen By 57% Globally https://www.thecsuite.co.uk/cio/security-cio/the-cost-of-dns-attacks-has-risen-by-57-globally/?utm_source=rss&utm_medium=rss&utm_campaign=the-cost-of-dns-attacks-has-risen-by-57-globally Fri, 02 Mar 2018 09:39:00 +0000 https://www.thecsuite.co.uk/?p=466 The Domain Name System (DNS), a naming system for computers and other resources connected to the Internet, works so efficiently that people don’t know that it exists or have just forgotten about it. A 2018 Global DNS Threat Report compiled by EfficientIP shows that there has been a significant increase in DNS-based threats and attacks. […]

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The Domain Name System (DNS), a naming system for computers and other resources connected to the Internet, works so efficiently that people don’t know that it exists or have just forgotten about it. A 2018 Global DNS Threat Report compiled by EfficientIP shows that there has been a significant increase in DNS-based threats and attacks. Additionally, the report delved into the causes and responses towards attacks aimed at DNS servers and their effects on businesses globally.

Last year alone, businesses experienced seven DNS attacks which cost organizations approximately £4 million in damages. While there has been an increase in the occurrence and cost of DNS attacks, companies are still lagging in implementing security solutions to prevent, identify, and eliminate attacks. Failing to secure DNS serves comes with consequences which include a high risk of losing data, failure in compliance, service downtime, and compromised public image. The positive side of this is that organisations around the world now clearly understand why DNS is crucial in ensuring data confidentiality and continuity of a business, therefore, securing their servers has become a priority for such businesses.

The Rising Costs of DNS Attacks Vary from One Country To Another

The report highlighted a 57% year-on-year increase in the average cost of a DNS attack worldwide. The growth and cost per attack vary from country to country. Europe experienced the highest increase in cost per attack (105%) while France coughed £794,000 to cater for damages. Singapore experienced an 85% increase in costs and had the highest cost at £579,000 per attack. Businesses in the US had a cost increase of 82% and attacks cost them £533,000.

Popular DNS-Based Attacks In 2018

DNS-based malware remains to be the most common attack in 2018 alongside Phishing (36%), followed by DNS Tunnelling, Lock-up Domain attacks and DDoS attacks all of which stand at 20% each.

Effects of DNS Attacks

Well-publicized cyber attacks often damage the reputation and financial standing of organizations. The report found that 33% of respondents had experienced data theft at some point in their business and 40% experienced cloud outages. About 22% of organizations ran out of business after a DNS attack.

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Next Generation Workers Demand Next Generation Technology https://www.thecsuite.co.uk/cio/strategy-cio/next-generation-workers-demand-next-generation-technology/?utm_source=rss&utm_medium=rss&utm_campaign=next-generation-workers-demand-next-generation-technology Fri, 09 Feb 2018 10:04:00 +0000 https://www.thecsuite.co.uk/?p=479 Almost 50% of CEOs who have cancelled key strategic initiatives in recent months consider a shortage of skills to be responsible. The financial sector is particularly pressurised, with an inability to recruit accountants. But is it only a lack of skills that many high-powered businesses face? As Millennials continue to enter the workplace, many companies […]

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Almost 50% of CEOs who have cancelled key strategic initiatives in recent months consider a shortage of skills to be responsible. The financial sector is particularly pressurised, with an inability to recruit accountants. But is it only a lack of skills that many high-powered businesses face? As Millennials continue to enter the workplace, many companies are finding this new generation often display an innate criticism of ‘antiquated’ technology. Raised on futuristic PCs and iPhones, they demand the latest in digitalisation and are prepared to reject any job that doesn’t offer it. At least 40% of CEOs proffer a pessimistic scenario where the challenge to recruit talented professionals will only get worse.

Rewarding Careers

Next generation workers are due to account for 50% of a global workforce that is more mobile than any other. 90% take it for granted that they will frequently move to new companies around the world and more disturbingly, 48% who have only just been appointed admit they are actively seeking their next placement. 55% considered they had already compromised by accepting their current positions. Businesses facing an uphill struggle with such a demanding workforce can only hope their transition to digitalisation will mollify their younger generation of employees enough to stay put.

Technology

More than 50% of Millennials use electronic communication in all aspects of office life. Some even claim to feel uncomfortable during face-to-face meetings. Their reliance on technology is paramount. Many ‘stone age’ companies are slowly realising their next generation of professionals are already leaving for their far-flung, technologically advanced competitors. Businesses can only strive to install, at a frantic pace, the very latest in digitalisation technology in a desperate bid to entice the next generation of talent.

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How Technology can be Used to Address the Data Analytics Skills Gap https://www.thecsuite.co.uk/cio/big-data-cio/how-technology-can-be-used-to-address-the-data-analytics-skills-gap/?utm_source=rss&utm_medium=rss&utm_campaign=how-technology-can-be-used-to-address-the-data-analytics-skills-gap Sat, 23 Dec 2017 12:40:15 +0000 http://www.thecsuite.co.uk/?p=59 Progress means that industry is always advancing, but sometimes we are taken by surprise when facets of these advances segue in unexpected ways, leaving gaps or issues that need to be accounted for and often quite quickly in order not to miss the opportunity to fully exploit a technology or process. It has long been […]

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Progress means that industry is always advancing, but sometimes we are taken by surprise when facets of these advances segue in unexpected ways, leaving gaps or issues that need to be accounted for and often quite quickly in order not to miss the opportunity to fully exploit a technology or process.

It has long been known that information is power, but it is only in the last twenty years or so – since the mid-1990s – that the truth of this adage has proven itself to be more meaningful than we realised.

Data is everywhere: people fall over themselves to provide information on social media, stores and shops ‘know’ who buys what and when they replace it, fashion houses can track – in real time – the minutest changes in fashions. The problem is, much of this precious resource is harvested and stored for data science purposes.

Science is necessarily cautious, and there are many ethical considerations: and most data scientists mine their data resources for specific information streams. Not only would it be impossible for them to accurately and quickly analyse all the data they receive in good time for it to be of use for marketing purposes, few data scientists are interested in the processes of data preparation: the patient but tedious sifting of bytes and bytes of data to categorise it all in ways that make it readily accessible to use – think of having salt and sugar crystal all muddled together. In order to bake something, each crystal must be checked, and placed into the salt cellar or the sugar bowl: this is a loose analogy of data processing – except with hundreds of thousands of possible categories!

We are already at the stage of having almost more information than we can deal with to hand, and, fortunately, the solution to the sorting problem is also at hand. Computers already do a great deal of the heavy lifting when it comes to keeping records and accounting processes. Artificial intelligence, long dreamed of and often fictionalised as either a supreme good or an ultimate evil, is also likely to finally come to fruition: not as any type of overlord, whether beneficial or malign, but as the supreme counter of things.

AI programs will be able to monitor and track purchases and updates in more or less real time, perhaps allowing businesses to follow the sudden dearth of dinners and movies for two, replaced by an unhealthy amount of pizza and ice cream by the gallon – along with tissues and eye-drops and understand that a relationship has ended. Using data to extrapolate that this subject group is inclined towards sociable boozy weekends away, following a break, the AI could trigger a set of advertisements offering short cruises with singles, city breaks in Europe, or even a strenuous hiking holiday in the Lake District according to the previous tastes of that user.

Targeted advertising is already in existence: it will not be long before, thanks to AI and computing technology, individually personalised advertising is upon us, maximising profitability and keeping people happier than ever.

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The Emotion Economy in a Machine World https://www.thecsuite.co.uk/cio/technology-innovation-cio/the-emotion-economy-in-a-machine-world/?utm_source=rss&utm_medium=rss&utm_campaign=the-emotion-economy-in-a-machine-world Fri, 15 Dec 2017 16:12:52 +0000 http://www.thecsuite.co.uk/?p=407 Vendors have always noted the importance of having a good relationship with their customers. Recently, businesses have had an opportunity of understanding their customers better by collecting, analysing data relating to their past actions and trying to understand their next moves. Technology has come a long way and machines are used for reading, studying and […]

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Vendors have always noted the importance of having a good relationship with their customers. Recently, businesses have had an opportunity of understanding their customers better by collecting, analysing data relating to their past actions and trying to understand their next moves. Technology has come a long way and machines are used for reading, studying and even trying to replicate customers’ emotions.

Currently, organisations look more into ’emotional economy’, which tries to understand feelings in addition to the customers’ actions. The emotional economy will completely change our interactions with these intelligent machines. If an organisation learns how the system works, it will significantly benefit from it and will outshine its competitors.

Emotion Economy; A Potential Revenue Stream

Understanding the emotional economy system allows businesses to get admirable revenue streams. Technology companies have already forecasted about positive financial implications of gaining an understanding of the emotional economy and are willing to invest.

Some organisations that have gone a step further and designed programmable robots, which are companions for the elderly. The robots allow relatives and caregivers to know how the older person has been feeling.

Why Machine Emotion is Essential

Investing in machine emotions will ensure the improvement of customer engagement. Technology will learn how to predict our needs better and allow machines to interact with humans naturally. One of the main differences between humans and machines has always been the ability of humans to understand and interpret emotions better.

These emotionally smarter machines will improve the customer service experience by being able to analyse the facial expressions, body language and tone of customers. Being able to analyse and interpret these traits and body language will lead to improved service delivery.

Organisations should work on coming up with the best ways of ensuring effective adoption and utilisation of this new technology. By doing so, they will reap many benefits, such as creating better customer relationships.

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Visual Internet of Things Set for Massive Growth https://www.thecsuite.co.uk/cio/big-data-cio/visual-internet-of-things-set-for-massive-growth/?utm_source=rss&utm_medium=rss&utm_campaign=visual-internet-of-things-set-for-massive-growth Tue, 12 Dec 2017 09:07:57 +0000 https://www.thecsuite.co.uk/?p=452 The Visual Internet of Things (VIoT) is set for massive growth in 2018, Cloudview’s CEO has forecast. James Wickes said millions of hours of visual data captured every day in the UK is wasted because businesses are often failing to use – or even view – their own CCTV footage. In a white paper, Wickes […]

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The Visual Internet of Things (VIoT) is set for massive growth in 2018, Cloudview’s CEO has forecast. James Wickes said millions of hours of visual data captured every day in the UK is wasted because businesses are often failing to use – or even view – their own CCTV footage.

In a white paper, Wickes flags up the myriad benefits of integrating existing visual data with big data, the IoT, cloud and analytics, to build new applications. He said resulting VIoT applications could help bring numerous benefits, including speeding up responses to traffic accidents and helping companies to sell their products and services.

Wickes said that the Visual Internet of Things will be a crucial part of technological advances which will touch so many lives, and in some cases transform them.

He said that this was, in fact, already the case. He gave an example of boarding pass reader software at airports which scans the pass, while your face is simultaneously scanned by a camera. He noted that minus this key visual data collected by the camera, the whole system would not be as effective.

McKinsey figures suggest video analytics will see 50% compound annual growth over the next five years, contributing to a potential $3.9 trillion economic impact for the IoT, to $11.1 trillion a year by 2025.

There are 8.2 million UK surveillance cameras, producing around 10.3 petabytes of hourly visual data. Consolidating this footage within a cloud infrastructure, and combined with data sets, including grid references and weather data, could bring clear insight into what is happening, why, and, crucially, what might happen next. Wickes concluded by stating that there is enormous potential for current surveillance cameras to be utilised beyond their current functions. He urged local bodies to use this opportunity for the benefit of all.

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2018 Will Be the Year of Low Code https://www.thecsuite.co.uk/cio/technology-innovation-cio/2018-will-be-the-year-of-low-code/?utm_source=rss&utm_medium=rss&utm_campaign=2018-will-be-the-year-of-low-code Sun, 10 Dec 2017 10:09:20 +0000 https://www.thecsuite.co.uk/?p=482 Up till very recently, programming and software writing was a closed book to most casual computer users who wanted to do the things that apps and programs allowed them to do more than they wanted to create their own tailor-made apps and programs. However, that is, according to low-code platform vendor LANSA, all about to […]

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Up till very recently, programming and software writing was a closed book to most casual computer users who wanted to do the things that apps and programs allowed them to do more than they wanted to create their own tailor-made apps and programs. However, that is, according to low-code platform vendor LANSA, all about to change in 2018.

Low code simply refers to the practise of having ‘easy-to-use’ coding ready for users to implement in their program. Think of it as being like pre-fabricated building kits, or flat pack furniture. It is everything that might be needed to achieve the end result, but provided in such a way that it is easier and faster: the difference between a custom-carpentered bookcase made from scratch, perhaps even by chopping down the tree by oneself; and buying a flatpack of pre-cut pieces of wood, the precise number of screws, attachments and pegs and the easy-to-follow instructions. In both cases you end up with a bookcase to fill that empty wall – but only one of them takes just an hour or so.

Of course, there will always be a need for programmers who can write every letter and symbol of code by hand, but many more people will be able to take advantage of low-code offerings to come up with an app for their company or business, to personalise a website or blog, or even come up with the next must-play game that will sweep the world by storm, without needing to spend hours writing the code by hand or spend even longer learning to write that code in the first place.

Low code is particularly important now, as technology booms the shape and feel of the workplace changes dramatically (up to 60% of high school-children leaving education this year will work in jobs that have not, as yet, been described), and there are gaps left between what technology can achieve, and there being enough people trained to use that technology to its best advantage.

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CIO Wish List for 2018s Subscription Economy https://www.thecsuite.co.uk/cio/big-data-cio/cio-wish-list-for-2018s-subscription-economy/?utm_source=rss&utm_medium=rss&utm_campaign=cio-wish-list-for-2018s-subscription-economy Thu, 07 Dec 2017 08:41:00 +0000 http://www.thecsuite.co.uk/?p=301 Well, and indeed, with the holiday season, it can often be a battle to figure out the perfect gifts for those on this list. Nothing else is the CIO! What will the person who owes the creative burden in his organization? Because data CIO can be better than gold (frankincense or myrrh), it should be […]

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Well, and indeed, with the holiday season, it can often be a battle to figure out the perfect gifts for those on this list. Nothing else is the CIO! What will the person who owes the creative burden in his organization?

Because data CIO can be better than gold (frankincense or myrrh), it should be included in every CIO wish list in 2018 to decide where investment in data analytics will add value.

Big data, as well as business research spending, has been 12.4 percent higher than in 2016, as per IDC’s. Based on data financing, CIOs provide the tools they need to make informed choices to lead the organization in the correct direction.

CIOs offer practical strategies, and to provide granular data on demographics, CIOs will provide context for customer information. Just as in Guess Who’s the classic game? For success to kick in, one has to build an excellent impressive profile. CIOs can use data to create patterns and map their customer experience with analytics by obtaining customer feedback and finding trouble areas during the customer journey. Such demographic analyses allow CIOs to enhance their output in the regions that are knowledgeable and customized.

A CIO’s role is to guide an organization through data, information, and insights to encourage executive decision-making. The CIOs need resources that can, whenever and where necessary, scale-up and adapt to the changing business requirements. Investing in strategies that can be customized – and not in solutions that are at least redundant in the least strategic vision – is extremely necessary.

CIOs have to look diligently for new approaches that can increase the performance and competitiveness of the business. CIOs will not nur enhance their organization’s market position but also their place within the organization by offering good practices as well as recommending innovative solutions supported by evidence

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