Big Data CIO – The C Suite https://www.thecsuite.co.uk Business for the CEO, COO, CIO & CFO Tue, 12 Jan 2021 16:50:56 +0000 en-US hourly 1 https://wordpress.org/?v=5.7.15 177148869 The CISPE Data Protection Code of Conduct Compliant Providers https://www.thecsuite.co.uk/cio/big-data-cio/the-cispe-data-protection-code-of-conduct-compliant-providers/?utm_source=rss&utm_medium=rss&utm_campaign=the-cispe-data-protection-code-of-conduct-compliant-providers Mon, 23 Jul 2018 19:32:00 +0000 http://www.thecsuite.co.uk/?p=43 The Europe-wide Cloud Infrastructure Providers is a group of cloud computing members that represent thousands of European consumers. The Code of conduct of CISPE makes sure that customers are using the correct data requirements for the protection of their cloud service provider to ensure the security of their data as following European Union under the […]

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The Europe-wide Cloud Infrastructure Providers is a group of cloud computing members that represent thousands of European consumers. The Code of conduct of CISPE makes sure that customers are using the correct data requirements for the protection of their cloud service provider to ensure the security of their data as following European Union under the General data protection and regulation(GDPR).

The providers of cloud storage services who comply with the Code ought to allow customers a full choice in the European economic area to store and process their information. Cloud services providers will also pledge and swear that, except when necessary to provide the services. They will not access or read and use any information, including, in particular, for data mining purposes, profiling, or marketing purposes.
The Code of Conduct of CISPE offers a mechanism to allow the customers to determine whether cloud computing systems of their companies can be used in the processing of personal information, or whether they meet existing and future requirements Code of conducts makes it easier better to apply the current EU rules on GDPR data security. The GDPR’s goals to improve the constitutional rights of the citizen in the digital age are familiar to CISPE leaders.

Organisation

CISPE cloud service providers is a Belgian non-profit organisation. Its Board comprises of less than ten members who are chosen by the General Assembly members.
Composing rules: European Based companies should be the bulk of the Board; small and medium caps should be a significant part of the Board (€1 billion) and serve at least three separate EU countries (about the location of the global headquarters). The Board of Directors will have at all times a composition statute. Alban Schmutz is the first president of the Board.

The committee appoints the secretary-general. The committee also named the Code of Conduct Committee (CISPE CCTF) to establish and strengthen the CISPE Data Security Code of Conductivity, the very first director-general is Diego Mingorance.
Any participant working in one European state should have at least one IaaS System and agreed to announce at least another Service throughout the six-month term in compliance with the Code of ethics of CISPE.

The Data Protection Code of Conduct

In compliance with the GDPR, which entered into force on 25 May 2018, CISPE introduced a CISPE data privacy policy in support of the IAAS suppliers and their customers. In addition to the mandatory enforcement with GDPR, the coding guarantees that IaaS companies may also opt to have their details exclusively stored and handled in Europe, not recycle customer information by the manufacturer.

CISPs, as well as IaaS service providers, ought to announce compliance. The CISPE code of conduct was launched at the European Parliament in 2016, and the first thirty services were declared by the first CISPs as well as IaaS operators .on 2017, the thirty services were announced.

What it means for businesses

The Code aims to enhance customers’ trust among CISPs. For CISPs, it is a perfect way for them to show the best practices in the industry and could be used to increase customer bases. For consumers, though compliance with the Code will not assure enforcement by a CISP, it will reduce the possibility of illegal processing and minimise the list of potential CISPs.

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Understanding the Role of the Chief Data Officer https://www.thecsuite.co.uk/cio/big-data-cio/understanding-the-role-of-the-chief-data-officer/?utm_source=rss&utm_medium=rss&utm_campaign=understanding-the-role-of-the-chief-data-officer Sat, 14 Apr 2018 10:15:00 +0000 https://www.thecsuite.co.uk/?p=488 As technology and digitalisation propels businesses forward at an alarming speed, new professional roles have had to be created to coordinate, analyse and reorganise a wealth of data. One of the most recent in the senior executive class is the Chief Data Officer (CDO). It’s an appointment with high responsibility that encompasses information protection, data […]

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As technology and digitalisation propels businesses forward at an alarming speed, new professional roles have had to be created to coordinate, analyse and reorganise a wealth of data. One of the most recent in the senior executive class is the Chief Data Officer (CDO). It’s an appointment with high responsibility that encompasses information protection, data life cycle management and data quality. But perhaps the most significant part of the role is data asset exploitation in order to increase the profit and value of a business.

A Promising Career

Almost 76% of companies in the UK expect to undertake a Big Data project in 2017. By the end of the decade, the overall value of Big Data exploits will benefit the UK economy by an estimated £322 billion, which contributes 2.7% towards the national GDP. As more companies realise the immense financial benefits of digitalisation, the CDO will be much in demand. The UK financial sector has become a market leader with 35% of insurance companies already appointing CDOs compared to 27% in the banking industry. Up to 48% of CDOs in the UK have transferred from sales or customer service careers, while just 29% actually have a background in technology.

Effective Analysts

The number of CDOs in the UK has quadrupled since 2012 and should be installed in an estimated 50% of all companies by 2017. To emphasise the importance of the role, the UK Government appointed its first CDO in March 2015. With direct accountability to the CEO, CDOs will be at the centre of many strategies including policy management, compliance, risk and analytics. As digitalisation takes hold, the CDO will be seen as the link between data strategy, metrics and profit.

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How Technology can be Used to Address the Data Analytics Skills Gap https://www.thecsuite.co.uk/cio/big-data-cio/how-technology-can-be-used-to-address-the-data-analytics-skills-gap/?utm_source=rss&utm_medium=rss&utm_campaign=how-technology-can-be-used-to-address-the-data-analytics-skills-gap Sat, 23 Dec 2017 12:40:15 +0000 http://www.thecsuite.co.uk/?p=59 Progress means that industry is always advancing, but sometimes we are taken by surprise when facets of these advances segue in unexpected ways, leaving gaps or issues that need to be accounted for and often quite quickly in order not to miss the opportunity to fully exploit a technology or process. It has long been […]

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Progress means that industry is always advancing, but sometimes we are taken by surprise when facets of these advances segue in unexpected ways, leaving gaps or issues that need to be accounted for and often quite quickly in order not to miss the opportunity to fully exploit a technology or process.

It has long been known that information is power, but it is only in the last twenty years or so – since the mid-1990s – that the truth of this adage has proven itself to be more meaningful than we realised.

Data is everywhere: people fall over themselves to provide information on social media, stores and shops ‘know’ who buys what and when they replace it, fashion houses can track – in real time – the minutest changes in fashions. The problem is, much of this precious resource is harvested and stored for data science purposes.

Science is necessarily cautious, and there are many ethical considerations: and most data scientists mine their data resources for specific information streams. Not only would it be impossible for them to accurately and quickly analyse all the data they receive in good time for it to be of use for marketing purposes, few data scientists are interested in the processes of data preparation: the patient but tedious sifting of bytes and bytes of data to categorise it all in ways that make it readily accessible to use – think of having salt and sugar crystal all muddled together. In order to bake something, each crystal must be checked, and placed into the salt cellar or the sugar bowl: this is a loose analogy of data processing – except with hundreds of thousands of possible categories!

We are already at the stage of having almost more information than we can deal with to hand, and, fortunately, the solution to the sorting problem is also at hand. Computers already do a great deal of the heavy lifting when it comes to keeping records and accounting processes. Artificial intelligence, long dreamed of and often fictionalised as either a supreme good or an ultimate evil, is also likely to finally come to fruition: not as any type of overlord, whether beneficial or malign, but as the supreme counter of things.

AI programs will be able to monitor and track purchases and updates in more or less real time, perhaps allowing businesses to follow the sudden dearth of dinners and movies for two, replaced by an unhealthy amount of pizza and ice cream by the gallon – along with tissues and eye-drops and understand that a relationship has ended. Using data to extrapolate that this subject group is inclined towards sociable boozy weekends away, following a break, the AI could trigger a set of advertisements offering short cruises with singles, city breaks in Europe, or even a strenuous hiking holiday in the Lake District according to the previous tastes of that user.

Targeted advertising is already in existence: it will not be long before, thanks to AI and computing technology, individually personalised advertising is upon us, maximising profitability and keeping people happier than ever.

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Visual Internet of Things Set for Massive Growth https://www.thecsuite.co.uk/cio/big-data-cio/visual-internet-of-things-set-for-massive-growth/?utm_source=rss&utm_medium=rss&utm_campaign=visual-internet-of-things-set-for-massive-growth Tue, 12 Dec 2017 09:07:57 +0000 https://www.thecsuite.co.uk/?p=452 The Visual Internet of Things (VIoT) is set for massive growth in 2018, Cloudview’s CEO has forecast. James Wickes said millions of hours of visual data captured every day in the UK is wasted because businesses are often failing to use – or even view – their own CCTV footage. In a white paper, Wickes […]

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The Visual Internet of Things (VIoT) is set for massive growth in 2018, Cloudview’s CEO has forecast. James Wickes said millions of hours of visual data captured every day in the UK is wasted because businesses are often failing to use – or even view – their own CCTV footage.

In a white paper, Wickes flags up the myriad benefits of integrating existing visual data with big data, the IoT, cloud and analytics, to build new applications. He said resulting VIoT applications could help bring numerous benefits, including speeding up responses to traffic accidents and helping companies to sell their products and services.

Wickes said that the Visual Internet of Things will be a crucial part of technological advances which will touch so many lives, and in some cases transform them.

He said that this was, in fact, already the case. He gave an example of boarding pass reader software at airports which scans the pass, while your face is simultaneously scanned by a camera. He noted that minus this key visual data collected by the camera, the whole system would not be as effective.

McKinsey figures suggest video analytics will see 50% compound annual growth over the next five years, contributing to a potential $3.9 trillion economic impact for the IoT, to $11.1 trillion a year by 2025.

There are 8.2 million UK surveillance cameras, producing around 10.3 petabytes of hourly visual data. Consolidating this footage within a cloud infrastructure, and combined with data sets, including grid references and weather data, could bring clear insight into what is happening, why, and, crucially, what might happen next. Wickes concluded by stating that there is enormous potential for current surveillance cameras to be utilised beyond their current functions. He urged local bodies to use this opportunity for the benefit of all.

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CIO Wish List for 2018s Subscription Economy https://www.thecsuite.co.uk/cio/big-data-cio/cio-wish-list-for-2018s-subscription-economy/?utm_source=rss&utm_medium=rss&utm_campaign=cio-wish-list-for-2018s-subscription-economy Thu, 07 Dec 2017 08:41:00 +0000 http://www.thecsuite.co.uk/?p=301 Well, and indeed, with the holiday season, it can often be a battle to figure out the perfect gifts for those on this list. Nothing else is the CIO! What will the person who owes the creative burden in his organization? Because data CIO can be better than gold (frankincense or myrrh), it should be […]

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Well, and indeed, with the holiday season, it can often be a battle to figure out the perfect gifts for those on this list. Nothing else is the CIO! What will the person who owes the creative burden in his organization?

Because data CIO can be better than gold (frankincense or myrrh), it should be included in every CIO wish list in 2018 to decide where investment in data analytics will add value.

Big data, as well as business research spending, has been 12.4 percent higher than in 2016, as per IDC’s. Based on data financing, CIOs provide the tools they need to make informed choices to lead the organization in the correct direction.

CIOs offer practical strategies, and to provide granular data on demographics, CIOs will provide context for customer information. Just as in Guess Who’s the classic game? For success to kick in, one has to build an excellent impressive profile. CIOs can use data to create patterns and map their customer experience with analytics by obtaining customer feedback and finding trouble areas during the customer journey. Such demographic analyses allow CIOs to enhance their output in the regions that are knowledgeable and customized.

A CIO’s role is to guide an organization through data, information, and insights to encourage executive decision-making. The CIOs need resources that can, whenever and where necessary, scale-up and adapt to the changing business requirements. Investing in strategies that can be customized – and not in solutions that are at least redundant in the least strategic vision – is extremely necessary.

CIOs have to look diligently for new approaches that can increase the performance and competitiveness of the business. CIOs will not nur enhance their organization’s market position but also their place within the organization by offering good practices as well as recommending innovative solutions supported by evidence

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Getting the Most out of Data: a How to for CSPs https://www.thecsuite.co.uk/cio/big-data-cio/getting-the-most-out-of-data-a-how-to-for-csps/?utm_source=rss&utm_medium=rss&utm_campaign=getting-the-most-out-of-data-a-how-to-for-csps Wed, 01 Nov 2017 12:16:00 +0000 http://www.thecsuite.co.uk/?p=354 Every business needs to make good use of data if they want to thrive in today’s digital world. Most of the tech giants have a huge benefit gained from their ability to collect and make use of the data they gather to gain a competitive advantage. In the same way, as tech giants, Communication Service […]

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Every business needs to make good use of data if they want to thrive in today’s digital world. Most of the tech giants have a huge benefit gained from their ability to collect and make use of the data they gather to gain a competitive advantage. In the same way, as tech giants, Communication Service Providers also have vast volumes of data collected from their customers over long periods, but most face the challenge of turning the data into value. CPS companies are also in an unstable position, given that the Telco industry is increasingly becoming commoditised. Making use of the collected data is the only thing that could save them.

Data Opportunities for CPSs

It may be challenging for the CSPs to manage the enormous volumes of data, but they can make use of the most crucial data types such as customer and network data to make more informed decisions. Such developments will help these companies build their position in the market using cross-industry offerings and create revenue sources too as follows.

Better customer service for better average revenue per use: through data monetisation, CSPs can use real-time analytics to provide important Customer data. The use of useful information such as geo-location, spend analysis and user preferences can give them a better understanding of their customers. Understanding the customer, on the other hand, will help them up-sell by providing personalised services and improving each customer’s experience.

Trimming the OpEx /CapEx budget: Data-driven methods such as traffic prioritisation, predictive maintenance, and efficient network management can help CSPs optimise their budget. Such data helps them make crucial decisions, such as whether to focus more on finding new customers or offer new products and services for the same customers.

Boosting top-line revenues: The data at their disposal is not only valuable to CSPs only, but it can also help in other different industries. CSPs can make use of this data to build a platform where other organisations offer their goods and services to their customers.

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Connections Can Transform How Financial Firms Look at Data https://www.thecsuite.co.uk/uncategorized/connections-can-transform-how-financial-firms-look-at-data/?utm_source=rss&utm_medium=rss&utm_campaign=connections-can-transform-how-financial-firms-look-at-data Wed, 06 Sep 2017 16:48:00 +0000 https://www.thecsuite.co.uk/?p=806 Making meaningful connections amongst the massive volume of data in financial service firms is about to transform the effectiveness of their performances in a largely disrupted marketplace. By using innovative graph technology that is capable of making connections between apparently unrelated points, companies can gain a much greater understanding of their data. Its power has […]

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Making meaningful connections amongst the massive volume of data in financial service firms is about to transform the effectiveness of their performances in a largely disrupted marketplace. By using innovative graph technology that is capable of making connections between apparently unrelated points, companies can gain a much greater understanding of their data. Its power has already been harnessed by Google where there is a vastly improved acceleration of searches amongst web pages compared to the column system of traditional databases. Graph databases have the freedom to search for individual nodes or entities, creating related patterns at incredible speed.

Fighting Fraud

In the financial sector, graph technology can provide immense insights into data, revealing fraudulent activity, money laundering and weaknesses in cyber-defence mechanisms. The system uses real-time graphs to connect unrelated incidents and identify the synthetic identities of sophisticated cyber-criminals. Graph technology can connect the complex, meandering routes taken in money laundering that have hitherto been almost impossible to detect.

Financial Assets

Financial firms can also benefit from the superior connections of graph technology to efficiently correlate duplicated, interdependent data embedded in a company’s infrastructure. It benefits regulatory compliance and use real-time formulations to calculate the ratios of risks and rewards, helping to accelerate data-driven projects.

Improved Infrastructure

IT systems in finance include multiple servers, subnets, virtual and physical networks, often with vulnerable connections. Graph technology has the power to identify the haphazard patterns of a burgeoning cyber-attack from unrelated activities. It can also streamline a company’s infrastructure including, management, downtime and impact analysis systems. Graph technology rapidly collates vast amounts of complex customer data, enabling financial institutions to gain the progressive flexibility needed to provide a superior customer service.

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Cleaning Customer Data in Time for GDPR Compliance https://www.thecsuite.co.uk/cio/big-data-cio/cleaning-customer-data-in-time-for-gdpr-compliance/?utm_source=rss&utm_medium=rss&utm_campaign=cleaning-customer-data-in-time-for-gdpr-compliance Tue, 20 Jun 2017 17:03:00 +0000 http://www.thecsuite.co.uk/?p=235 Even with overflowing options of management and data cleansing solutions available, 9 in 10 (91.4 per cent) of the UKs marketers and CIOs confess that their organisations are still  regularly hit with data quality issues. With new EU General Data Protection Regulations (EU GDPR) coming into effect in May 2018, businesses are preparing so as […]

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Even with overflowing options of management and data cleansing solutions available, 9 in 10 (91.4 per cent) of the UKs marketers and CIOs confess that their organisations are still  regularly hit with data quality issues. With new EU General Data Protection Regulations (EU GDPR) coming into effect in May 2018, businesses are preparing so as to avoid the heightened regulatory and monetary consequences of data issues.

Intending to bolster and harmonise laws on data protection across the European Union, and taking effect in 12 months, the figure of GDPR on the horizon has many companies concerned. Royal Mail Data Services found in their recent annual survey of marketing data professionals that up to 58 percent of companies are concerned about their failure to meet new regulations, whilst 43 percent voice worries about data sourced from third parties.

In response, what action can CIOs take to guarantee the accuracy and compliance of their customer data in approach to the EU’s looming deadline?

Mapping data flows

Successfully meeting the new GDPR standards requires the greater orchestration of data-capturing channels. With data incoming from a variety of digital and face-to-face sources, the onus on managing this data is often divided between multiple departments and figures, leading to less refined results in data’s collection and cleansing. To combat this inefficiency, the mapping of incoming data flows grants CIOs a wide view over their collected data’s management and cleansing from across the business. With this in place it becomes much easier for experts to combat siloed work processes and standardise the treatment of customer data across the business.

Customer consent under GDPR

Rather surprisingly, Royal Mail’s survey found that only 52 percent of marketers possessed plans to easily seek updated permission from customers for the use of this data. This process must however start sooner than later.

GDPR will no doubt have a transformative effect on the handling of customer data, but preparation, coupled with optimised management and permission strategies should ensure a smooth transition.

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The Information Age Unlocking the Power of Big Data https://www.thecsuite.co.uk/cio/big-data-cio/the-information-age-unlocking-the-power-of-big-data/?utm_source=rss&utm_medium=rss&utm_campaign=the-information-age-unlocking-the-power-of-big-data Thu, 18 May 2017 13:43:00 +0000 https://www.thecsuite.co.uk/?p=579 Information is power. This has long been known and this desire to know what is happening in the world around has long been a driver for communication. The advent of modern technologies has made it easier than ever before to gather, analyse, disseminate and understand information: everything from people’s movements, to fashion trends, everything right […]

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Information is power. This has long been known and this desire to know what is happening in the world around has long been a driver for communication. The advent of modern technologies has made it easier than ever before to gather, analyse, disseminate and understand information: everything from people’s movements, to fashion trends, everything right down to the most seemingly irrelevant pieces of data: the movements within certain buildings and how those movements change between, for example, a Monday and a Thursday.

Loyalty cards are a generous offering, according to customers, giving discounts and deals just for showing a card that is given to them for free: and yet those deals are paid for many times over with the data gathered: one instance of shopping is a single event and only a limited about of data can be gathered on these single instances.

A year’s work of shopping for one household is a very different data set. It shows how purchasing choices change according to the weather, the season, in response to serious events, political upheaval, and even one’s relationship state: and all this information is gathered with an absolute minimum of effort, and with relatively low risk to the customer: after all, it is the loyalty that connects the user rather than any of the personal details that should be protected – driver’s licences, passports and so on.

GPS and navigation apps also gather information, tracking footfall and seeing changes in real time as the population responds to new businesses opening, road closures, special events and so much more. This enables road planners and city builders to improve traffic flows, lets business know if an area is a good proposition for the new business or not, and helps to circulate people around the urban areas rather than allowing bottle-necks to build up and other areas to be abandoned.

These are just two of many sources of information, all flowing into a massive databases, all able to sort to examine cause and effects and find solutions to problems: this is the information unlocking the almost unimaginable power of big data.

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Companies are Unprepared for the GDPR https://www.thecsuite.co.uk/cio/big-data-cio/companies-are-unprepared-for-the-gdpr/?utm_source=rss&utm_medium=rss&utm_campaign=companies-are-unprepared-for-the-gdpr Wed, 03 May 2017 21:55:53 +0000 http://www.thecsuite.co.uk/?p=104 The European General Data Protection Regulation (GDPR) replaces the Data Protection Directive (95/46/EC) and will ensure global protection of the data of citizens of the European Union (EU), wherever they work. According to Gartner, Inc. more than half the companies affected will not be in compliance with the new rules. They advise organisations to focus […]

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The European General Data Protection Regulation (GDPR) replaces the Data Protection Directive (95/46/EC) and will ensure global protection of the data of citizens of the European Union (EU), wherever they work.

According to Gartner, Inc. more than half the companies affected will not be in compliance with the new rules. They advise organisations to focus on five changes:

1. Determine your role under GDPR

All organisations that process data will be labelled a “data controller” under these rules. This includes businesses outside the EU, which provide goods or services to the EU.

2. Appoint a data protection officer

Those organisations that process large amounts of personal data or are part of the public sector are likely to be required to appoint a Data Protection Officer (DPO).

3. Demonstrate accountability in all processing activities

Organisations must be transparent regarding any decisions affecting the storing and handling of any personal data. Outside parties must also comply with these rules. Organisations will need to ensure that subjects give consent to the storage and acquisition of their data and be able to provide evidence of this consent.

4. Check cross-border data flows

Data transfer within the EU will still be permitted, as will data transfer to countries that the EU has decreed to have “adequate” levels of protection. Outside the EU, organisations responsible for holding personal data on EU residents will need to comply with GDPR.

5. Prepare for data subjects exercising their rights

Under GDPR, EU citizens have the right to be forgotten, to obtain data that organisations have on them (data portability) and to be informed of any data breach. Organisations need to have adequate controls in place to comply with these demands.

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